1. How should I place an order?
1. BY PHONE: We need to first set up your account. You will be asked to fill out a credit card release form with your business name and/or contact name, exact shipping information, phone number, fax number, purchase order and preferred method of payment. When the completed form is received by email or fax, transactions will then be processed prior to shipment.
2. BY FAX: Fax your order form with the complete credit card release form to:
305-593-8032
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2. Payment options
We accept all major credit cards: Visa, Master Card and American Express.
We will send you a “credit card release form” via Fax or Email. Customer should complete and send back the complete form with credit card information, personal/business information and authorized signature.
After that, we will be able to process your order in our system.
If you don’t pay with credit card you can also pay with Company Check or Money Order, U.S Bank, U.S currency. Ask for details. |
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3. Can I make changes to my order?
No, after you submit your order you cannot make any changes or cancel your order. Return and exchange policy will apply. |
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4. How do you ship my order?
We ship all orders by UPS; all shipping charges are at customer’s expense.
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5. How much does shipping cost?
All rates are calculated based on the total weight and size of the order.
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6. When will my order be shipped?
Orders that meet credit card release form will be shipped out within 24 to 48 hours and delivery of your in-stock items can take 5 to 7 business days. |
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7. International orders
Please contact our sales department at +1-305-302-2129 Monday-Friday 10:30am - 5:30pm (EST) for assistance. All non U.S. shipments require payment via wire transfer only prior to shipment.
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8. What is a Brazilian Bikini Wax?
Brazilian waxing is a type of waxing involving the bikini area. This procedure involves the complete removal of hair from the buttocks and adjacent to the anus, perineum and vulva (labia majora and minora). The majority of types of Brazilian waxing leave a small line of pubic hair above the vulva. Waxes that completely remove the pubic hair are called either “PlayBoy Bikini”, “XXX Bikini”, depending on the salon visited. Sometimes the term Full Bikini Wax or FBW is used as well. While mainly associated with females, this procedure is also practiced in males as well.
Some women and men prefer to take it all off.
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9. What is the procedure for Brazilian Bikini Wax?
When performing a bikini waxing, always make sure that you hold the skin taut and take the wax off in small sections. Start with snipping off the hair. Then the wax is applied in little area at a time. The hot wax is used the same way it is used in regular waxing. The strip is placed on the area covered with wax and is then pulled off when the wax is dry. The stray hairs are removed with tweezing.
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10. Are these products for professional use?
Yes, our products are for professional use.
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11. When should I NOT wax my client?
Under these conditions, you cannot perform a Body/ Facial Wax or any other kind of waxing services:
- If your client is using any Retinol products i.e. Retin-A, Renova, etc. (currently or in the past 6 months).
- If your client is using Accutane (currently or in the past 6 months).
- If your client has any kind of sunburned skin, laser burn, inflamed or irritated skin on the area to be waxed.
- If your client is using any kind of products that contain Glycolic Acid.
- If your client has varicose veins or poor circulation.
- If your client is a diabetic. She or He will need a doctor's note, approving your waxing.
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12. Can I request a catalog?
Sorry, at this time we do not send catalogs by mail. You may view the entire selection of products on our web site.
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14. How long do hairs have to be?
Each hair grows at different speeds so the longer you wait, the more rough the waxing. Do not cut, buzz or trim. If hairs are too short, the wax will "slip" off the hair as you pull, and you have to go back a second time.
Hair is long enough to wax when you can pinch the hair, lifting up your skin.
Hair should be at least 1/4 inch long in order to get the best results. If it is not 1/4 inch long, please just wait until it reaches this length.
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15. What is the right temperature to melt my wax?
It depends on the wax system you are using:
Roll-on System and Can Wax System (both soft wax), have to be melted at a temperature that wax becomes completely liquid. Please heat the wax carefully.
Be sure to test a small area of skin first just to make sure that temperature and consistency are the right ones and there is no allergic reaction or acute sensitivity using waxing.
Our waxes work with a very thin coat, to be applied in the direction of the hair growth that allows a very easy removal.
In the Hard Wax System, the right temperature is when the wax looks like creamy, heavy consistency, (never liquid).
Please heat the wax carefully.
Be sure to test a small area of skin first just to make sure that temperature and consistency are the right ones and there is no allergic reaction or acute sensitivity using waxing. |
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